FAQs

FAQs

Frequently Asked Questions

Quick answers to what patients ask us most.

Both are welcome. Walk-ins are seen on a first-come basis for outpatient services; booking ahead through our website or phone line guarantees a specific time slot.

We work directly with SHA/SHIF, AAR Insurance, Jubilee Health, CIC Insurance, and several other private insurers. See our Insurance & Payments page for the full list.

A valid ID, your insurance card if applicable, and any previous medical records relevant to your visit. See our Patient Information page for full details.

Yes. Our emergency department operates 24 hours a day, every day of the year, with no appointment needed.

Use the “Book an Appointment” button on our homepage, select the department and, where available, your preferred doctor. We’ll confirm your slot by phone or email.