Privacy Policy
How Olive Hospital collects, uses, and protects your personal information when you use this website.
Who we are
Olive Hospital, Nyeri, Kenya (“we”, “us”) is the data controller for personal information collected through this website. [Placeholder: confirm registered name and ODPC registration number.]
Information we collect
- Appointment requests: your name, phone number or email, preferred department, preferred doctor, and preferred date.
- Job applications: your name, contact details, cover note, and CV.
- Contact enquiries: your name, contact details, and the message you send us.
- Website usage data: anonymous statistics such as pages visited and device type, collected through analytics tools and cookies.
How we use your information
We use your information to respond to appointment requests and enquiries, to process job applications, to operate and improve this website, and to meet our legal obligations. We do not sell your personal information.
Please do not send sensitive medical details through website forms
Our online forms are for booking requests and general enquiries only. Please do not include detailed medical history or test results in a form. Share those in person with your care team.
Sharing your information
We only share personal information with service providers who help us run this website (such as hosting and email providers), and where required by law. These providers may only use your information to perform services for us.
How long we keep it
We keep appointment requests and enquiries only for as long as needed to handle them, and job applications for [placeholder: retention period, e.g. 12 months], unless the law requires otherwise.
Your rights
Under the Data Protection Act, 2019, you have the right to access your personal data, ask us to correct or delete it, object to certain uses, and withdraw consent. You may also complain to the Office of the Data Protection Commissioner.
Security
We use reasonable technical safeguards, including encrypted connections (SSL), spam protection, and access controls, to protect information submitted through this website.
Cookies
This website uses cookies for basic functionality and analytics. You can control cookies through your browser settings.
Contact us about privacy
For privacy questions or to exercise your rights, contact us at [placeholder: privacy contact email/phone].
Last updated: [placeholder: date]